Avg rating: - 58 reviews

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01/27/2011 NEW!
Customer : K. Turner "It was the first time using your service. It was very easy to order the car and the driver was very pleasant. We ended
up with our flight cancelled due to the ice storm in Atlanta and reordered the car for the next day. Our driver was very prompt and even
though the roads to the airport were ice covered he was terrific. A very careful driver. Thank You again , Kathleen Turner"

01/26/2011 NEW!
Customer : m. wells "This service is excellent. Very reliable and personable .... I highly recommend it. Vehicles are clean and the drivers are
very accommodating. Highly recommend this service!"
Limo Service Response: "Thank you Mr. Wells for your recommendation!"

01/07/2011 NEW!
Customer : R. Wiles "The driver was prompt and courteous. Sometimes it may be necessary to ring the door bell, especially in complexes
where there isn't a window to the street. The return trip was great, as the driver was waiting in international baggage claim for us. "

10/25/2008 Customer : B. Ladd
"Being up at 5:30 am the morning after St. Patty's Day was a lot to ask. You came through for me, even when the
Excedrin didn't. First rate, thank you very much!"
Service Partner Response: "We pride ourselves in being an on-time reliable service. Thank you for your business."

06/23/2008 Customer : K.
"Prompt and courteous."
Service Partner Response: "Thank you."

05/19/2008 Customer : M.
"Thank you for doing a great job getting my mother who is a senior to the airport on time! Also thanks for being on time
at 4:30 in the morning! You are very reliable! Many thanks, Michelle Taylor Channel 955"
Service Partner Response: "We know how important it is to make sure loved ones arrive safe. We treat everyone as if
they were family."

03/27/2008 Customer : J. Smith
"Thank you! You took great care of my two high school age kids, tracking their flight which was two hours late, stopping
to get them some food, and just turning a poor travel experience into a great one. I would genuinely recommend you to
anyone, anytime. "
Service Partner Response: "We took care of your kids as if they were our own. Thank you."

03/22/2008 Customer : S. Wood
"I wasn't the passenger on either of these trips. I hired DTW limo to take guests of my department to the airport. Since
both of them arrived on time for their flights and neither expressed any complaints, I assume the service was completely
Service Partner Response: "Thank you."

03/17/2008 Customer : P. Lardakis
Service Partner Response: "Thank you."

03/06/2008 Customer : c. thrasher
"Johnny was our driver and he was super nice and patient. When we arrived at Detroit Metro airport I had arranged for
the driver to pick us up at 5:00 since our flight got in @ 4:15 I figured that was enough time for us to get our luggage
and might him. He was there right on time but our bags were not we had to wait 45 minutes for our bags. He was so
patient and courteous during the whole time."
Service Partner Response: "Cheryl it is clients such as you that make this job worthwhile."

02/28/2008 Customer : B. Humm
"First time I used your service. Was very pleased."
Service Partner Response: "Thank you. We hope to see you again."

02/13/2008 Customer : r. halsey
"On time, clean car, and very professional. "
Service Partner Response: "Thank you."

01/03/2008 Customer : J. Ginsburg
"Johnny is the "Best". His is "My Driver" in the future."
Service Partner Response: "Mr. Ginsburg it is clients like you who are the best and make it a pleasure in serving your
transportation needs."

12/19/2005 Customer : W. PARE
Service Partner Response: "We do whatever we can to try to ease your anxiety. God bless you and your family with
good health."

12/07/2005 Customer : T.
"johnny (driver) was great"
Service Partner Response: "Thank you. Most importantly, you are great."

12/04/2005 Customer : F. Beardselee
"My driver, Johnny, was respectful, professional, courteous, helpful, and punctual. Thank you for a safe and carefree
Service Partner Response: "You are welcome. Thank you for your support."

12/02/2005 Customer : D. Gordon
"Very good service, good driver and vehicle, did have to wait when flight was a little early."
Service Partner Response: "Thank you. "

11/30/2005 Customer : S. Tabbita
"The driver was on time and very pleasant. I felt the price was fair, especially for the distance the driver had to go. I
would not hesitate to use them again and will do so on future trips."
Service Partner Response: "Thank you."

11/29/2005 Customer : L. Rapps
"Great service, prompt and friendly. I will definitely call DTW Transporation next time I'm in Detroit."
Service Partner Response: "Thank you. We look forward to hearing from you."

11/26/2005 Customer : V. Kabat
"Both drivers were great! They were on time (early, actually), pleasant, and they had good music on their radios! I would
definitely use this service again."
Service Partner Response: "We stride ourselves in doing what it takes to keep you happy."

11/24/2005 Customer : N. Wofsy
"I was pleased with the service."
Service Partner Response: "Thank you."

11/18/2005 Customer : R. Arends
"Great service. Driver was prompt and courteous."
Service Partner Response: "Thank you."

11/15/2005 Customer : R. Havelt
"The Driver was really good... I mean really good, you could have set a clock by his arrival, and he got me to the airport
quickly, even in heavy traffic and bad weather. This company is great, and my driver was awesome."
Service Partner Response: "Thank you."

11/10/2005 Customer : S. Rothenberg
"They were always on time. I will use them again and recommend them to others."
Service Partner Response: "We enjoyed serving you and your sons family times together. "

11/02/2005 Customer : B. Tieke
"The service was excellent, as well as the vehicle. Very nice car, very nice to have driver waiting there for you at the
airport and prompt ontime service. I will consider using your company again when in the Detroit area."
Service Partner Response: "Thank you."

10/13/2005 Customer : D. woolley
"Great service and friendly drivers!!!"

10/12/2005 Customer : J. Bonaudi
"Drivers were terrific. Your service is great. I'll re-book for my next trip to DTW."

10/05/2005 Customer : J. Springberg
"I was happy to see Johnny had my bag ready to go. He was friendly and had a fun sense of humor and a courteous
demeanor. Thank You. "

09/25/2005 Customer : V. Stella
"DTW ransportation provided the best, most customer service I've seen in a long time. My only disappointment was,
because my NW flight was terribly delayed, the emergency backup provided was not the vehicle type I requested;
however the driver did everything to make my ride safe/comfortable."

09/20/2005 Customer : m.
"Great, prompt, it works for me!"

09/06/2005 Customer : F. Cardimen
"Chauffeur was excellent. Friendly, helpful, courteous and safe. Will use him again!"

08/25/2005 Customer : B. Ellis
"Service provided was excellent"

08/23/2005 Customer : Y. Lee
"great service!"

08/15/2005 Customer : h. buchanan
"Fantastic personality, service and promptness. Will use service again if in area. "

08/08/2005 Customer : J. Dunsworth
"The reservation e-mail indicated that a driver would be waiting near baggage claim with a sign and that did not happen,
but I called the toll free number and got an immediate response, I just had to go outside and find the car."
Service Partner Response: "In instances of extreme airport congestion driver and client may have some difficulty linking
up visually."

08/07/2005 Customer : E. C Lashbrooke Jr
"Punctual. I consider this extremely important particularly when coming in on an overseas flight. Chauffeur was very
Service Partner Response: "Thank you."

08/01/2005 Customer : F. RT Nelson
"Timing was perfect too and from airport"
Service Partner Response: "Thank you."

07/31/2005 Customer : d. molloy
"I had a good driver there and back I liked the soothing music in the ride back to the airport"

07/27/2005 Customer : v. snyder
"I am awaiting feedback from the executives you handled today...thank you for the service - It appears to be working
very well. - Vickie"
Service Partner Response: "Thank you."

07/25/2005 Customer : F. Sczech
"No problems, driver showed up exactly on time. "

07/12/2005 Customer : L. Snyder
"Our experience was great! Scheduling and pick up was great as well."

06/29/2005 Customer : B. R. Johnson
"Fair price and no penalty for a late flight that arrived well after midnight. Will use again"

06/26/2005 Customer : c. nordhielm
"My first limo ride in Ann Arbor - I'm living in an out-of-the-way location and they found me right on time (4:15 am). Clean
cars, courteous drivers, everything was excellent."
Service Partner Response: "Having clients like you is what really makes it excellent."

06/24/2005 Customer : D. Kennard
"I was very pleased with the service. I will use them again."
Service Partner Response: "Thank you."

06/16/2005 Customer : S. Aliotta
"Friendly and Professional. "
Service Partner Response: "Thank you."

05/28/2005 Customer : M. Bilson
"Our plane was delayed so our driver waited two hours for us, and paid for parking, with no complaints, and no extra
charge. "
Service Partner Response: "We realize that some clients may have had a long day and are exhausted. So we do
whatever we can to help ease the tension."

05/17/2005 Customer : A. Marie Lanser
"I had a positive experience with DTW, thanks."
Service Partner Response: "You are very welcomed and thank you for your business."

05/11/2005 Customer : A. Hubenschmidt
"I work for a professor that asked me to check into DTW transportation services. Dr. Soliman travels frequently, and has
visitors always coming to the University of Michigan which require transportation services. We have been pleased with
the service DTW provides, and the rates compared to other "competitors" are very reasonable. "
Service Partner Response: "We find joy in helping business and student travelers meet their transportation needs."

05/08/2005 Customer : M. Schimento
"Driver was on-time and courtesy"
Service Partner Response: "Thank you."

05/06/2005 Customer : t. juhasz
"the service was very nice timely and the driver was polite and had exellent manners. i will use the service again"
Service Partner Response: "We try to go above and beyond in making sure that you always have a great experience
when using our service."

05/04/2005 Customer : J. Adams
"We will use the service again, my mother was very satisfied. Driver(s) was on time and was very courteous. She was
very impressed. Thank you again. "
Service Partner Response: "Your mom has a heart of gold. Thank you."

05/04/2005 Customer : M. Finnigan
"WE enjoy and appreciate the individualized service we receive. We schedule alot of ground transportation, it nice to
know we can rely and trust the service we recieve each time."
Service Partner Response: "We pride ourselves in bringing consistent first class, reliable and affordable service."

05/02/2005 Customer : B. Novakovich
"our driver was outstanding, He really made it a great experience."
Service Partner Response: "Thank you. It is the client who makes it an even greater experience for us."

05/01/2005 Customer : H. Perez
"Extremely reliable! I highly reccomend this company"
Service Partner Response: "Thank you."

04/29/2005 Customer : S. Key
"Wonderful service times we used you. Would recommend your company to anyone who is traveling in the Detroit/Ann
Arbor area. Thank you."
Service Partner Response: "Thank you."

04/25/2005 Customer : c. ciacelli
"very nice ride, excellent customer relations we will recomend to others"
Service Partner Response: "Thank you for your support. "

04/13/2005 Customer : S.
"I was extremely impressed with the service & with the driver..... Wonderful experience! Will tell others! Peace, Shannon"
Service Partner Response: "Shannon you made it a wonderful experience. Good luck in your business venture."

04/07/2005 Customer : S.
"Great service on time and friendly drivers. When im in the Detroit area again I will be using your servies"
Service Partner Response: "We pride ourselves in making sure that the customer always comes first."

02/12/2005 Customer : D. BUTLER
"This was the first time using your service. I was very please with everything. The chauffeur was pleasent, and waiting
for us when the plane arrived. I will be calling you when ever needed. Thank you. "
Service Partner Response: "You are very welcomed. "
1-866-DTW-TAXI (389-8294)